Legal
Website terms
Please read these terms before using this website. By using it you agree to them.
Last updated 16 October 2026
About these terms
This website is run by Lusazi Consultancy Ltd, Rochester, Kent, United Kingdom. These terms cover your use of the website. Any service we provide to you is covered by the separate written terms we agree with you.
What we do and do not do
Lusazi Consultancy Ltd is a healthcare facilitation service. We do not provide medical treatment or medical advice. All clinical assessment, diagnosis and treatment are carried out by independent, accredited healthcare providers, and clinical decisions rest with your treating doctors.
Nothing on this website is medical advice. Please speak to your own doctor before making any decision about your health or about travelling for treatment. All treatment carries risk, and results vary between people.
Enquiries
Sending an enquiry through the website does not create a contract between you and us. A contract for any service exists only when we have agreed its scope, costs and terms with you in writing.
Any costs shown or discussed before that point are estimates. We will agree costs with you before you commit to travel or treatment.
Accountancy
Information on our Accountancy pages is general and is not tax, legal or financial advice for your circumstances. Tax rules change and depend on individual facts.
We do not promise any tax outcome, such as a lower bill or a refund. Any work for you starts only when we have agreed the scope and fee with you in writing.
Independent providers and other websites
Hospitals, clinics, doctors and other providers we introduce you to are independent of us and are responsible for their own services. Links to other websites are provided for convenience, and we are not responsible for their content.
Using the website
Please use the website lawfully. Do not try to disrupt it, test its security, or submit false or automated enquiries. The content and the Lusazi name and marks belong to us or our licensors, and you may not copy them for commercial use without our written permission.
Our responsibility
We take care to keep the website accurate, but it is provided as general information and we cannot promise it is always complete or up to date. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
Law and changes
These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute. We may update these terms, and the date above shows when they last changed.
Contact
Email info@lusaziconsultancy.com, phone or WhatsApp +44 7894 447435, or use the enquiry form at https://lusaziconsultancy.com/contact.